Aisling S.· Ireland
Reliable and secure
Bitfinex is my main exchange. The fees are clear and lower than other exchanges. Will keep using it.
Confirmed as an active customer.
47 found this helpfulReport
Reviews
2.7(135)
Rating
Showing 75 of 135 reviews — proof-verified first.
Sofia Kim· Global
Support never replied
I’ve had ongoing issues with Bitfinex. Support never responded to my ticket. My withdrawal was stuck for days with no explanation. Will think twice before relying on it. Friend recommended it to me.
Verified with a recent statement.
28 found this helpfulReport
Elena Silva· Global
Low fees, smooth trades
I use Bitfinex regularly and it shows. The range of coins available is huge. Withdrawals to my bank and wallet went through fast. Couldn’t be happier. Used across two countries so far.
Verified with a dashboard screenshot.
37 found this helpfulReport
Laura M.· Global
Funds frozen
I expected more from Bitfinex. KYC kept rejecting my documents. Will think twice before relying on it.
Verified with a recent statement.
13 found this helpfulReport
David F.· Global
Withdrawals were fast
A friend recommended Bitfinex to me. The fees are clear and lower than other exchanges. Exactly what I needed.
Confirmed as an active customer.
46 found this helpfulReport
Daniel F.· Global
Withdrawals were fast
A friend recommended Bitfinex to me. Funding by card and transfer both worked smoothly. No regrets switching. Switched from a traditional provider.
Verified as a real account holder.
33 found this helpfulReport
Elena D.· Global
Support never replied
Tried to withdraw from Bitfinex. The account got locked during a routine review. Expected better. Been a customer for a couple of years.
Verified as a real account holder.
13 found this helpfulReport
Sara Andersson· Global
Easy way into crypto
I’ve used Bitfinex to buy and sell crypto for a while. Withdrawals to my bank and wallet went through fast. Staking and earn products are easy to use. Five stars from me. Used across two countries so far.
Verified with a recent statement.
45 found this helpfulReport
Sofia S.· Global
Good but fees add up
Tried Bitfinex alongside another exchange. Support is okay but slow at peak times. The app works but advanced charting is limited. Fine for now.
Proof of account uploaded for verification.
18 found this helpfulReport
Michael H.· Global
Verification nightmare
I trusted Bitfinex with my crypto. My withdrawal was stuck for days with no explanation. Looking for alternatives. Switched from a traditional provider.
Verified with a dashboard screenshot.
17 found this helpfulReport