Sofia H.· Thailand
Support never replied
I really wanted to like Bitkub. KYC kept rejecting my documents. The account got locked during a routine review. Disappointed overall.
Verified with a dashboard screenshot.
8 found this helpfulReport
Reviews
3.1(190)
Rating
Showing 75 of 190 reviews — proof-verified first.
Róisín Walsh· Ireland
Fine for the basics
Tried Bitkub alongside another exchange. Verification (KYC) took longer than expected. Spreads can widen during volatile periods. Solid but not perfect. Setup took less than ten minutes.
Confirmed as an active customer.
7 found this helpfulReport
Alex Johnson· Thailand
Account locked
Tried to withdraw from Bitkub. My withdrawal was stuck for days with no explanation. Expected better. Switched from a traditional provider.
Verified with a recent statement.
30 found this helpfulReport
Emily Davis· United States
Withdrawal stuck
I trusted Bitkub with my crypto. The account got locked during a routine review. Expected better. Switched from a traditional provider.
Verified with a recent statement.
22 found this helpfulReport
David Andersson· Thailand
Verification nightmare
I’ve had ongoing issues with Bitkub. KYC kept rejecting my documents. Support never responded to my ticket. Will think twice before relying on it.
Verified with a recent statement.
23 found this helpfulReport
Thomas D.· Thailand
Reliable and secure
Moved my trading to Bitkub. The app is clean and the security options are solid. No regrets switching. Switched from a traditional provider.
Verified with a dashboard screenshot.
10 found this helpfulReport
Laura H.· Thailand
Solid, KYC was slow
Tried Bitkub alongside another exchange. Verification (KYC) took longer than expected. Support is okay but slow at peak times. Fine for now. Switched from a traditional provider.
Verified with a recent statement.
21 found this helpfulReport
Alex D.· Thailand
Support never replied
Kept coins on Bitkub. Support never responded to my ticket. The account got locked during a routine review. Hope they fix this soon. Friend recommended it to me.
Confirmed as an active customer.
22 found this helpfulReport
Sofia T.· Thailand
Fine for the basics
I’ve used Bitkub on and off. Support is okay but slow at peak times. Worth a look if it fits your needs. Friend recommended it to me.
Verified with a dashboard screenshot.
6 found this helpfulReport
Elena Smith· Thailand
Withdrawal stuck
I trusted Bitkub with my crypto. Fees on withdrawal were far higher than expected. Looking for alternatives. Been a customer for a couple of years.
Verified with a dashboard screenshot.
14 found this helpfulReport