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Bupa

Private health insurance and care.

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Reviews

3.1(228)
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Showing 75 of 228 reviews — proof-verified first.

Saoirse Walsh· Ireland
Verified Review

Premium jumped

My experience with Bupa went downhill. The renewal premium jumped sharply with no explanation. Looking for alternatives.

Verified with a recent statement.

24 found this helpfulReport
Róisín Z.· Ireland
Verified Review

Premium jumped

Renewed with Bupa. Reaching a human in support was nearly impossible. Looking for alternatives. Friend recommended it to me.

Verified as a real account holder.

19 found this helpfulReport
Christopher Davis· United States
Verified Review

Cancelled with no warning

Had a policy with Bupa. The renewal premium jumped sharply with no explanation. Disappointed overall. Setup took less than ten minutes.

Verified with a recent statement.

12 found this helpfulReport
Jack K.· United Kingdom
Verified Review

Claim denied

Renewed with Bupa. They cancelled my policy with little notice. My claim was denied on a technicality. Disappointed overall.

Proof of account uploaded for verification.

7 found this helpfulReport
Thomas H.· United Kingdom
Verified Review

Cancelled with no warning

My experience with Bupa went downhill. The claims process was slow and frustrating. Expected better. Been a customer for a couple of years.

Verified with a recent statement.

23 found this helpfulReport
Róisín McCarthy· Ireland
Verified Review

Mixed experience

My experience with Bupa is mixed. Some exclusions weren’t obvious until I read closely. Service is okay but call wait times are long. I’d give it three and a half if I could. Used across two countries so far.

Verified with a recent statement.

15 found this helpfulReport
Joshua Brown· United States
Verified Review

Painless to set up

Use Bupa for my insurance. Adjusting my policy in the app was simple. Customer service explained everything clearly. Highly recommend. Friend recommended it to me.

Verified as a real account holder.

17 found this helpfulReport
Liam F.· Ireland
Verified Review

Excellent service

Took out a policy with Bupa last year. A claim was handled quickly and paid without hassle. Setting up the policy online took minutes. Couldn’t be happier. Switched from a traditional provider.

Confirmed as an active customer.

31 found this helpfulReport
Harry D.· United Kingdom
Verified Review

Claim denied

Trusted Bupa with my cover. My claim was denied on a technicality. The renewal premium jumped sharply with no explanation. Hope they fix this soon. Been a customer for a couple of years.

Verified with a recent statement.

10 found this helpfulReport
Oliver B.· United Kingdom
Verified Review

Claim paid fast

I’m genuinely happy with Bupa. A claim was handled quickly and paid without hassle. The cover is comprehensive and the price is fair. Couldn’t be happier.

Proof of account uploaded for verification.

46 found this helpfulReport