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Careem Pay

Payments in the Careem super-app.

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Reviews

3.1(195)
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Rating

Showing 75 of 195 reviews — proof-verified first.

Sara Al Farsi· United Arab Emirates
Verified Review

Mostly reliable

Use Careem Pay alongside my main bank. It works well but support is chat-only and slow. Fees on a couple of actions could be clearer. I’d give it three and a half if I could. Used across two countries so far.

Confirmed as an active customer.

15 found this helpfulReport
Layla D.· United Arab Emirates
Verified Review

Great value

I’ve recommended Careem Pay to people I know. Linking my bank and cards was painless. Sending money to friends takes seconds. No regrets switching.

Proof of account uploaded for verification.

18 found this helpfulReport
Ali Al Maktoum· United Arab Emirates
Verified Review

Fine, with limits

Use Careem Pay alongside my main bank. Some actions trigger extra verification. I’d give it three and a half if I could.

Proof of account uploaded for verification.

8 found this helpfulReport
Yousef Ahmed· United Arab Emirates
Verified Review

Money held for days

Trusted Careem Pay with my money. My balance was held for a review for days with no explanation. My account was restricted with no clear reason. Looking for alternatives.

Confirmed as an active customer.

24 found this helpfulReport
Mariam Al Farsi· United Arab Emirates
Verified Review

Good, but slow support

I’ve had Careem Pay for a little while now. Some actions trigger extra verification. Solid but not perfect. Setup took less than ten minutes.

Verified as a real account holder.

15 found this helpfulReport
Aisha Khan· United Arab Emirates
Verified Review

Fine, with limits

I use Careem Pay occasionally. Good for everyday use, less so for large amounts. Fees on a couple of actions could be clearer. Fine for now.

Verified with a dashboard screenshot.

6 found this helpfulReport
Amelia W.· United Kingdom
Verified Review

Refund nightmare

Relied on Careem Pay and regretted it. The payment got stuck and support went silent. I had to submit documents repeatedly to access my own money. Expected better.

Verified with a dashboard screenshot.

10 found this helpfulReport
Hassan M.· United Arab Emirates
Verified Review

Money held for days

A routine payment with Careem Pay went wrong. I had to submit documents repeatedly to access my own money. The payment got stuck and support went silent. Will think twice before relying on it. Friend recommended it to me.

Verified with a dashboard screenshot.

8 found this helpfulReport
Noor Al Maktoum· United Arab Emirates
Verified Review

Works for me

Use Careem Pay alongside my main bank. It works well but support is chat-only and slow. Some actions trigger extra verification. Good, but room to improve. Been a customer for a couple of years.

Proof of account uploaded for verification.

6 found this helpfulReport
Charlotte K.· United Kingdom
Verified Review

Refund nightmare

Counted on Careem Pay for something time-sensitive. My account was restricted with no clear reason. A refund took far longer than it should have. Cannot recommend right now. Setup took less than ten minutes.

Verified with a recent statement.

21 found this helpfulReport