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Hippo

Modern home insurance.

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Reviews

3.1(212)
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Showing 75 of 212 reviews — proof-verified first.

Ashley T.· Canada
Verified Review

Disappointing

Had a policy with Hippo. Reaching a human in support was nearly impossible. The claims process was slow and frustrating. Hope they fix this soon. Switched from a traditional provider.

Proof of account uploaded for verification.

26 found this helpfulReport
David D.· Canada
Verified Review

Claim denied

Renewed with Hippo. Reaching a human in support was nearly impossible. Hope they fix this soon. Switched from a traditional provider.

Verified as a real account holder.

31 found this helpfulReport
Brittany F.· Canada
Verified Review

Claim denied

I was insured with Hippo. The renewal premium jumped sharply with no explanation. Reaching a human in support was nearly impossible. Looking for alternatives.

Verified with a recent statement.

25 found this helpfulReport
Brittany Brown· United States
Verified Review

Mixed experience

I’ve used Hippo on and off. The cover is fine but a claim took a while to process. Good product, the app could be better. Worth a look if it fits your needs.

Confirmed as an active customer.

17 found this helpfulReport
Sarah Johnson· United States
Verified Review

Cancelled with no warning

I really wanted to like Hippo. My claim was denied on a technicality. Hope they fix this soon.

Verified with a dashboard screenshot.

14 found this helpfulReport
Christopher D.· United States
Verified Review

Genuinely helpful

Use Hippo for my insurance. Adjusting my policy in the app was simple. The cover is comprehensive and the price is fair. Couldn’t be happier.

Proof of account uploaded for verification.

26 found this helpfulReport
Emily Z.· United States
Verified Review

Genuinely helpful

I can speak from real experience with Hippo. Adjusting my policy in the app was simple. Five stars from me. Been a customer for a couple of years.

Verified with a dashboard screenshot.

23 found this helpfulReport
Ashley W.· United States
Verified Review

Claim denied

I’ve had ongoing issues with Hippo. My claim was denied on a technicality. Hope they fix this soon. Switched from a traditional provider.

Verified with a recent statement.

30 found this helpfulReport
Sarah Davis· United States
Verified Review

Painless to set up

After shopping around I chose Hippo. Adjusting my policy in the app was simple. No hidden exclusions — everything was transparent. Highly recommend. Switched from a traditional provider.

Proof of account uploaded for verification.

25 found this helpfulReport
Brittany H.· Canada
Verified Review

Mixed experience

Been with Hippo a while. Some exclusions weren’t obvious until I read closely. Does the job, with caveats.

Verified with a dashboard screenshot.

14 found this helpfulReport