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Hiscox

Specialist business and professional insurance.

InsuranceGlobalLicensed insurer (multi-jurisdiction)Website

Reviews

3.7(169)
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Rating

Showing 75 of 169 reviews — proof-verified first.

John Johnson· Bermuda
Verified Review

Switched and saved

After shopping around I chose Hiscox. A claim was handled quickly and paid without hassle. Setting up the policy online took minutes. Five stars from me. Been a customer for a couple of years.

Verified with a recent statement.

8 found this helpfulReport
Michael K.· Bermuda
Verified Review

Premium jumped

Trusted Hiscox with my cover. They cancelled my policy with little notice. The renewal premium jumped sharply with no explanation. Will think twice before relying on it.

Verified with a recent statement.

13 found this helpfulReport
Elena Z.· Bermuda
Verified Review

Excellent service

I can speak from real experience with Hiscox. A claim was handled quickly and paid without hassle. No hidden exclusions — everything was transparent. Couldn’t be happier. Switched from a traditional provider.

Verified with a dashboard screenshot.

9 found this helpfulReport
Laura Andersson· Bermuda
Verified Review

Claim denied

Relied on Hiscox when I needed to claim. My claim was denied on a technicality. Expected better.

Verified as a real account holder.

22 found this helpfulReport
John Müller· Bermuda
Verified Review

Excellent service

I use Hiscox regularly and it shows. Customer service explained everything clearly. The cover is comprehensive and the price is fair. Highly recommend. Setup took less than ten minutes.

Verified with a recent statement.

37 found this helpfulReport
Sara W.· Bermuda
Verified Review

Impossible to reach

My experience with Hiscox went downhill. The claims process was slow and frustrating. Reaching a human in support was nearly impossible. Will think twice before relying on it. Friend recommended it to me.

Verified as a real account holder.

6 found this helpfulReport
Sofia H.· Bermuda
Verified Review

Excellent service

After shopping around I chose Hiscox. A claim was handled quickly and paid without hassle. Exactly what I needed. Used across two countries so far.

Verified with a dashboard screenshot.

8 found this helpfulReport
Thomas Kim· Bermuda
Verified Review

Okay service

My experience with Hiscox is mixed. Some exclusions weren’t obvious until I read closely. I’d give it three and a half if I could. Used across two countries so far.

Verified with a dashboard screenshot.

14 found this helpfulReport
Sarah S.· United States
Verified Review

Genuinely helpful

Switched my cover to Hiscox. Customer service explained everything clearly. Adjusting my policy in the app was simple. Five stars from me. Friend recommended it to me.

Verified as a real account holder.

43 found this helpfulReport
Christopher F.· United States
Verified Review

Painless to set up

I can speak from real experience with Hiscox. Customer service explained everything clearly. Five stars from me.

Verified as a real account holder.

42 found this helpfulReport