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Marshmallow

Fairer car insurance.

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Reviews

2.9(194)
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Rating

Showing 75 of 194 reviews — proof-verified first.

James Williams· United Kingdom
Verified Review

Disappointing

My experience with Marshmallow went downhill. The renewal premium jumped sharply with no explanation. My claim was denied on a technicality. Cannot recommend right now. Setup took less than ten minutes.

Confirmed as an active customer.

10 found this helpfulReport
Liam O’Connor· Ireland
Verified Review

Premium jumped

I’ve had ongoing issues with Marshmallow. The claims process was slow and frustrating. Cannot recommend right now. Switched from a traditional provider.

Verified with a dashboard screenshot.

19 found this helpfulReport
Grace K.· United Kingdom
Verified Review

Premium jumped

I’ve had ongoing issues with Marshmallow. My claim was denied on a technicality. They cancelled my policy with little notice. Will think twice before relying on it. Been a customer for a couple of years.

Verified as a real account holder.

8 found this helpfulReport
Seán M.· Ireland
Verified Review

Decent, some exclusions

I’ve used Marshmallow on and off. The cover is fine but a claim took a while to process. Good, but room to improve. Switched from a traditional provider.

Verified as a real account holder.

14 found this helpfulReport
Amelia Walker· United Kingdom
Verified Review

Mixed experience

I’ve had Marshmallow for a little while now. The cover is fine but a claim took a while to process. Good product, the app could be better. Does the job, with caveats.

Proof of account uploaded for verification.

7 found this helpfulReport
Thomas Wilson· United Kingdom
Verified Review

Switched and saved

A friend recommended Marshmallow to me. No hidden exclusions — everything was transparent. Five stars from me.

Verified as a real account holder.

40 found this helpfulReport
Oliver V.· United Kingdom
Verified Review

Okay service

Insured with Marshmallow for a year. Good product, the app could be better. Premiums crept up at renewal. Worth a look if it fits your needs. Used across two countries so far.

Confirmed as an active customer.

10 found this helpfulReport
Thomas T.· United Kingdom
Verified Review

Impossible to reach

Had a policy with Marshmallow. The renewal premium jumped sharply with no explanation. Disappointed overall. Setup took less than ten minutes.

Verified with a dashboard screenshot.

19 found this helpfulReport
Sarah B.· United States
Verified Review

Premium jumped

Relied on Marshmallow when I needed to claim. The renewal premium jumped sharply with no explanation. Will think twice before relying on it.

Confirmed as an active customer.

10 found this helpfulReport
Grace Walker· United Kingdom
Verified Review

Switched and saved

Have several policies with Marshmallow. A claim was handled quickly and paid without hassle. Setting up the policy online took minutes. Five stars from me.

Verified with a dashboard screenshot.

15 found this helpfulReport