Moved part of my portfolio to Monex. Buying and selling is quick and the app is responsive. The range of assets is broad and easy to browse. Five stars from me. Switched from a traditional provider.
I’ve invested through Monex for a while. Support never responded to my ticket. A withdrawal took far longer than promised. Disappointed overall. Been a customer for a couple of years.
I really wanted to like Monex. Getting my money out was unexpectedly slow. The app went down exactly when the market moved. Hope they fix this soon. Switched from a traditional provider.
Been with Monex a few months. Spreads outside main hours can be wide. Mobile-first, with no real desktop interface. Fine for now. Used across two countries so far.
My experience with Monex is mixed. Reporting is fairly basic. Onboarding took a few days and a couple of re-uploads. Solid but not perfect. Setup took less than ten minutes.