Genuinely helpful
I use Root Insurance regularly and it shows. Customer service explained everything clearly. The cover is comprehensive and the price is fair. Will keep using it. Used across two countries so far.
Confirmed as an active customer.

Showing 75 of 164 reviews — proof-verified first.
I use Root Insurance regularly and it shows. Customer service explained everything clearly. The cover is comprehensive and the price is fair. Will keep using it. Used across two countries so far.
Confirmed as an active customer.
I really wanted to like Root Insurance. The claims process was slow and frustrating. My claim was denied on a technicality. Cannot recommend right now. Been a customer for a couple of years.
Verified with a dashboard screenshot.
My experience with Root Insurance went downhill. The claims process was slow and frustrating. My claim was denied on a technicality. Disappointed overall. Friend recommended it to me.
Confirmed as an active customer.
I was insured with Root Insurance. The renewal premium jumped sharply with no explanation. My claim was denied on a technicality. Looking for alternatives. Used across two countries so far.
Verified with a dashboard screenshot.
I can speak from real experience with Root Insurance. No hidden exclusions — everything was transparent. No regrets switching. Switched from a traditional provider.
Verified as a real account holder.
Been with Root Insurance a while. The cover is fine but a claim took a while to process. Good product, the app could be better. Fine for now.
Verified with a recent statement.
I use Root Insurance for a few specific things. Good product, the app could be better. Some exclusions weren’t obvious until I read closely. Good, but room to improve. Friend recommended it to me.
Verified as a real account holder.
I’ve used Root Insurance on and off. Service is okay but call wait times are long. Premiums crept up at renewal. Fine for now. Used across two countries so far.
Verified with a dashboard screenshot.
I use Root Insurance for a few specific things. Service is okay but call wait times are long. Fine for now.
Verified with a recent statement.
I can speak from real experience with Root Insurance. The cover is comprehensive and the price is fair. A claim was handled quickly and paid without hassle. Exactly what I needed. Switched from a traditional provider.
Verified with a recent statement.