Chase vs Citi
A side-by-side comparison of Chase and Citi — TrustScores, verified reviews and ratings across the App Store and Google Play, updated for 2026.
Head-to-head
| Metric | Chase | Citi |
|---|---|---|
| TrustScore (/5) | 3.1 | 3.1 |
| Total reviews | 3,924 | 396 |
| Proof-verified reviews | 1,749 | 122 |
| App Store rating | 3.1 | 3.2 |
| Google Play rating | 3.0 | 3.1 |
| Region | Global | Global |
Chase · rating distribution
5
619 · 16%
4
1,088 · 28%
3
906 · 23%
2
600 · 15%
1
711 · 18%
Citi · rating distribution
5
57 · 14%
4
129 · 33%
3
88 · 22%
2
49 · 12%
1
73 · 18%
The verdict
Chase and Citi are neck-and-neck with a TrustScore of 3.1/5. Dig into each provider's verified reviews to decide which fits your needs.
Explore more banks or see alternatives to Chase and alternatives to Citi.