PayPal vs Western Union
A side-by-side comparison of PayPal and Western Union — TrustScores, verified reviews and ratings across the App Store and Google Play, updated for 2026.
Head-to-head
| Metric | PayPal | Western Union |
|---|---|---|
| TrustScore (/5) | 2.9 | 3.1 |
| Total reviews | 3,180 | 332 |
| Proof-verified reviews | 2,651 | 132 |
| App Store rating | 1.6 | 3.3 |
| Google Play rating | 3.6 | 3.1 |
| Region | Global | Global |
| Founded | 1998 | — |
PayPal · rating distribution
5
566 · 18%
4
780 · 25%
3
737 · 23%
2
466 · 15%
1
631 · 20%
Western Union · rating distribution
5
61 · 18%
4
94 · 28%
3
67 · 20%
2
43 · 13%
1
67 · 20%
The verdict
Western Union edges ahead with a TrustScore of 3.1/5 versus 2.9/5 for PayPal — but the right choice depends on the features and fees that matter to you. Read the verified reviews for both before deciding.
Explore more e-money institutions or see alternatives to PayPal and alternatives to Western Union.