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Bancolombia

Colombia’s largest bank.

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Reviews

3.0(310)
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Rating

Showing 75 of 310 reviews — proof-verified first.

Maria R.· Colombia
Verified Review

Great everyday account

Moved from a high-street bank to Bancolombia. Card arrived quickly and Apple Pay set up instantly. Instant transfers between users are a game changer. No regrets switching. Used across two countries so far.

Verified with a dashboard screenshot.

26 found this helpfulReport
Sara Z.· Colombia
Verified Review

Switched and never looked back

Use Bancolombia as my main account. Account opening was fully digital and took minutes. Card arrived quickly and Apple Pay set up instantly. Couldn’t be happier. Switched from a traditional provider.

Confirmed as an active customer.

21 found this helpfulReport
Michael Garcia· Colombia
Verified Review

Account frozen without warning

I’ve had ongoing issues with Bancolombia. My card was blocked abroad with no warning. My account was suddenly locked for a “review” for over a week. Looking for alternatives. Been a customer for a couple of years.

Verified with a dashboard screenshot.

6 found this helpfulReport
Laura Silva· Colombia
Verified Review

Best banking app I’ve used

Moved from a high-street bank to Bancolombia. Instant transfers between users are a game changer. The app is fast, clean and never crashes for me. Highly recommend. Setup took less than ten minutes.

Confirmed as an active customer.

47 found this helpfulReport
Daniel K.· United States
Verified Review

Support is impossible to reach

Used Bancolombia as my only account, big mistake. A payment failed and the in-app help was useless. Will think twice before relying on it.

Verified as a real account holder.

23 found this helpfulReport
Daniel D.· United States
Verified Review

Mostly fine

Using Bancolombia day to day. Cash deposits are awkward compared to a branch. App is occasionally slow to load balances. Solid but not perfect. Switched from a traditional provider.

Verified as a real account holder.

14 found this helpfulReport
Oliver Z.· United Kingdom
Verified Review

Account frozen without warning

I expected more from Bancolombia. Funds were held during a transfer with no explanation. Cannot recommend right now. Used across two countries so far.

Verified with a dashboard screenshot.

12 found this helpfulReport
Liam O’Connor· Ireland
Verified Review

Switched and never looked back

I’ve tried a few alternatives and stuck with Bancolombia. The app is fast, clean and never crashes for me. Spending insights help me stay on top of my money. Highly recommend.

Verified with a dashboard screenshot.

33 found this helpfulReport
Sara Z.· Colombia
Verified Review

Account frozen without warning

I really wanted to like Bancolombia. My card was blocked abroad with no warning. Cannot recommend right now.

Verified with a recent statement.

10 found this helpfulReport
John Smith· Colombia
Verified Review

Good but support is slow

Tried Bancolombia as a second account. The free tier is fine but the premium plans feel pricey. The core experience is good but phone support is missing. Does the job, with caveats.

Proof of account uploaded for verification.

21 found this helpfulReport