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Bank Jago

An Indonesian app-based bank.

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Reviews

3.6(136)
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Showing 70 of 136 reviews — proof-verified first.

Sara V.· Indonesia
Verified Review

Genuinely modern banking

My whole family is on Bank Jago now. Real-time notifications on every transaction are brilliant. Will keep using it. Been a customer for a couple of years.

Proof of account uploaded for verification.

43 found this helpfulReport
Seán H.· Ireland
Verified Review

Be careful

Had high hopes for Bank Jago. A payment failed and the in-app help was useless. Funds were held during a transfer with no explanation. Will think twice before relying on it. Switched from a traditional provider.

Verified as a real account holder.

30 found this helpfulReport
James Jones· United Kingdom
Verified Review

Avoid if you rely on it

My experience with Bank Jago went downhill. They asked for the same documents three times. Looking for alternatives. Used across two countries so far.

Verified as a real account holder.

15 found this helpfulReport
David Johnson· Indonesia
Verified Review

Genuinely modern banking

I’ve tried a few alternatives and stuck with Bank Jago. Instant transfers between users are a game changer. Free ATM withdrawals abroad saved me a fortune. Exactly what I needed. Used across two countries so far.

Verified as a real account holder.

29 found this helpfulReport
Alex M.· Indonesia
Verified Review

Everything just works

Opened a Bank Jago account on a whim. Account opening was fully digital and took minutes. Five stars from me.

Verified with a dashboard screenshot.

46 found this helpfulReport
Sarah R.· United States
Verified Review

Great everyday account

Use Bank Jago as my main account. Support actually answered me within minutes in chat. Card arrived quickly and Apple Pay set up instantly. No regrets switching. Friend recommended it to me.

Proof of account uploaded for verification.

16 found this helpfulReport
Maria D.· Indonesia
Verified Review

Good but support is slow

I’ve used Bank Jago on and off. It does the basics well but lacks a couple of features I want. Cash deposits are awkward compared to a branch. I’d give it three and a half if I could. Been a customer for a couple of years.

Verified as a real account holder.

7 found this helpfulReport
Sofia S.· Indonesia
Verified Review

Went downhill

I was a happy Bank Jago customer until recently. My card was blocked abroad with no warning. They asked for the same documents three times. Expected better. Friend recommended it to me.

Confirmed as an active customer.

25 found this helpfulReport
Alex Costa· Indonesia
Verified Review

Excellent service

I’ve tried a few alternatives and stuck with Bank Jago. Real-time notifications on every transaction are brilliant. Support actually answered me within minutes in chat. Will keep using it.

Verified with a dashboard screenshot.

28 found this helpfulReport
David W.· United States
Verified Review

Everything just works

Use Bank Jago as my main account. Spending insights help me stay on top of my money. Support actually answered me within minutes in chat. Will keep using it.

Proof of account uploaded for verification.

13 found this helpfulReport