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Mercado Pago

Latin America’s biggest fintech wallet.

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Reviews

3.1(314)
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Showing 75 of 314 reviews — proof-verified first.

Laura Silva· Argentina
Verified Review

Everything just works

Been a Mercado Pago customer since launch in my country. Sub-accounts make budgeting effortless. Support actually answered me within minutes in chat. Will keep using it.

Verified with a recent statement.

18 found this helpfulReport
Amelia K.· United Kingdom
Verified Review

Support is impossible to reach

I expected more from Mercado Pago. My account was suddenly locked for a “review” for over a week. My card was blocked abroad with no warning. Will think twice before relying on it. Used across two countries so far.

Verified with a recent statement.

27 found this helpfulReport
Daniel Kim· Argentina
Verified Review

Avoid if you rely on it

Had high hopes for Mercado Pago. My account was suddenly locked for a “review” for over a week. My card was blocked abroad with no warning. Cannot recommend right now. Switched from a traditional provider.

Proof of account uploaded for verification.

18 found this helpfulReport
Laura Novak· Argentina
Verified Review

Switched and never looked back

Been a Mercado Pago customer since launch in my country. Spending insights help me stay on top of my money. Couldn’t be happier. Used across two countries so far.

Confirmed as an active customer.

11 found this helpfulReport
John D.· Argentina
Verified Review

Works, but pricey

Using Mercado Pago day to day. The free tier is fine but the premium plans feel pricey. Does the job, with caveats. Switched from a traditional provider.

Verified as a real account holder.

16 found this helpfulReport
Anna Costa· Argentina
Verified Review

Excellent service

Been a Mercado Pago customer since launch in my country. Support actually answered me within minutes in chat. Will keep using it. Switched from a traditional provider.

Confirmed as an active customer.

32 found this helpfulReport
Sophie Walker· United Kingdom
Verified Review

Account frozen without warning

Relied on Mercado Pago for daily spending. They asked for the same documents three times. My account was suddenly locked for a “review” for over a week. Will think twice before relying on it. Used across two countries so far.

Verified with a recent statement.

31 found this helpfulReport
Sofia W.· Argentina
Verified Review

Avoid if you rely on it

I’ve had ongoing issues with Mercado Pago. A payment failed and the in-app help was useless. Getting a human in chat took days of bot loops. Cannot recommend right now. Been a customer for a couple of years.

Proof of account uploaded for verification.

24 found this helpfulReport
Anna T.· Argentina
Verified Review

Decent, a few gaps

Using Mercado Pago day to day. App is occasionally slow to load balances. Most features are great, a few are region-locked. Solid but not perfect. Switched from a traditional provider.

Confirmed as an active customer.

14 found this helpfulReport
John Garcia· Argentina
Verified Review

Went downhill

I’ve had ongoing issues with Mercado Pago. Getting a human in chat took days of bot loops. My card was blocked abroad with no warning. Disappointed overall.

Verified with a dashboard screenshot.

14 found this helpfulReport