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Mox

A Hong Kong virtual bank by Standard Chartered.

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Reviews

3.8(169)
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Showing 75 of 169 reviews — proof-verified first.

Elena H.· Hong Kong
Verified Review

Fast and reliable

Switched my salary to Mox a few months ago. The app is fast, clean and never crashes for me. Sub-accounts make budgeting effortless. Will keep using it. Been a customer for a couple of years.

Confirmed as an active customer.

46 found this helpfulReport
Elena Müller· Hong Kong
Verified Review

Genuinely modern banking

I’ve recommended Mox to people I know. Support actually answered me within minutes in chat. Card arrived quickly and Apple Pay set up instantly. Couldn’t be happier. Setup took less than ten minutes.

Confirmed as an active customer.

45 found this helpfulReport
Olivia B.· United Kingdom
Verified Review

Smooth from day one

I’ve tried a few alternatives and stuck with Mox. Account opening was fully digital and took minutes. Free ATM withdrawals abroad saved me a fortune. Will keep using it. Switched from a traditional provider.

Confirmed as an active customer.

34 found this helpfulReport
Sofia Müller· Hong Kong
Verified Review

Account frozen without warning

My experience with Mox went downhill. They asked for the same documents three times. My account was suddenly locked for a “review” for over a week. Looking for alternatives. Friend recommended it to me.

Verified as a real account holder.

31 found this helpfulReport
Michael S.· Hong Kong
Verified Review

Excellent service

So far Mox has been great for me. Support actually answered me within minutes in chat. No regrets switching.

Verified with a dashboard screenshot.

41 found this helpfulReport
Maria T.· Hong Kong
Verified Review

Fast and reliable

So far Mox has been great for me. Free ATM withdrawals abroad saved me a fortune. The app is fast, clean and never crashes for me. Highly recommend. Used across two countries so far.

Verified with a dashboard screenshot.

49 found this helpfulReport
Liam D.· Ireland
Verified Review

Smooth from day one

My whole family is on Mox now. Spending insights help me stay on top of my money. Card arrived quickly and Apple Pay set up instantly. Highly recommend. Used across two countries so far.

Verified with a dashboard screenshot.

24 found this helpfulReport
Maria Müller· Hong Kong
Verified Review

Be careful

Relied on Mox for daily spending. My card was blocked abroad with no warning. Disappointed overall. Been a customer for a couple of years.

Proof of account uploaded for verification.

14 found this helpfulReport
John Kim· Hong Kong
Verified Review

Smooth from day one

Moved from a high-street bank to Mox. Account opening was fully digital and took minutes. Highly recommend.

Confirmed as an active customer.

33 found this helpfulReport
Anna Rossi· Hong Kong
Verified Review

Great everyday account

Moved from a high-street bank to Mox. Real-time notifications on every transaction are brilliant. Card arrived quickly and Apple Pay set up instantly. Exactly what I needed. Switched from a traditional provider.

Verified with a recent statement.

28 found this helpfulReport