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PicPay

A Brazilian payments and banking app.

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Reviews

3.0(163)
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Showing 75 of 163 reviews — proof-verified first.

Olivia Taylor· United Kingdom
Verified Review

Mostly fine

Tried PicPay as a second account. Cash deposits are awkward compared to a branch. The free tier is fine but the premium plans feel pricey. Good, but room to improve.

Verified as a real account holder.

15 found this helpfulReport
Ashley Martinez· United States
Verified Review

Works, but pricey

I use PicPay for a few specific things. The core experience is good but phone support is missing. The free tier is fine but the premium plans feel pricey. Solid but not perfect. Been a customer for a couple of years.

Confirmed as an active customer.

19 found this helpfulReport
Grace T.· United Kingdom
Verified Review

Mostly fine

I use PicPay for a few specific things. App is occasionally slow to load balances. The core experience is good but phone support is missing. Fine for now. Setup took less than ten minutes.

Verified as a real account holder.

16 found this helpfulReport
Patrick W.· Ireland
Verified Review

Support is impossible to reach

I was a happy PicPay customer until recently. They asked for the same documents three times. A payment failed and the in-app help was useless. Expected better. Used across two countries so far.

Verified with a dashboard screenshot.

31 found this helpfulReport
John T.· Brazil
Verified Review

Great everyday account

After shopping around I chose PicPay. Support actually answered me within minutes in chat. The app is fast, clean and never crashes for me. No regrets switching.

Proof of account uploaded for verification.

17 found this helpfulReport
Sara B.· Brazil
Verified Review

Be careful

I’ve had ongoing issues with PicPay. They asked for the same documents three times. A payment failed and the in-app help was useless. Hope they fix this soon. Friend recommended it to me.

Verified with a recent statement.

23 found this helpfulReport
Róisín F.· Ireland
Verified Review

Support is impossible to reach

Had high hopes for PicPay. Getting a human in chat took days of bot loops. Will think twice before relying on it. Setup took less than ten minutes.

Confirmed as an active customer.

9 found this helpfulReport
Aisling O’Brien· Ireland
Verified Review

Good but support is slow

Tried PicPay as a second account. Cash deposits are awkward compared to a branch. Most features are great, a few are region-locked. Good, but room to improve. Been a customer for a couple of years.

Confirmed as an active customer.

10 found this helpfulReport
George K.· United Kingdom
Verified Review

Switched and never looked back

I’ve banked with PicPay for over a year now. Instant transfers between users are a game changer. The app is fast, clean and never crashes for me. No regrets switching. Switched from a traditional provider.

Verified with a dashboard screenshot.

34 found this helpfulReport
Thomas Müller· Brazil
Verified Review

Switched and never looked back

I use PicPay regularly and it shows. Support actually answered me within minutes in chat. Will keep using it.

Proof of account uploaded for verification.

11 found this helpfulReport