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Synchrony

US consumer finance and savings.

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Reviews

3.0(176)
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Showing 75 of 176 reviews — proof-verified first.

Emily Z.· Canada
Verified Review

Lost access for days

I really wanted to like Synchrony. My account was suddenly locked for a “review” for over a week. Disappointed overall. Used across two countries so far.

Confirmed as an active customer.

28 found this helpfulReport
Michael K.· Canada
Verified Review

Good but support is slow

Been with Synchrony for a few months. Most features are great, a few are region-locked. The core experience is good but phone support is missing. Good, but room to improve. Been a customer for a couple of years.

Verified with a dashboard screenshot.

21 found this helpfulReport
Michael Martinez· United States
Verified Review

Great everyday account

Switched my salary to Synchrony a few months ago. Card arrived quickly and Apple Pay set up instantly. Free ATM withdrawals abroad saved me a fortune. Five stars from me. Been a customer for a couple of years.

Confirmed as an active customer.

23 found this helpfulReport
Matthew Brown· United States
Verified Review

Mostly fine

I use Synchrony for a few specific things. Most features are great, a few are region-locked. The core experience is good but phone support is missing. I’d give it three and a half if I could. Used across two countries so far.

Proof of account uploaded for verification.

6 found this helpfulReport
Daniel K.· United States
Verified Review

Great everyday account

I use Synchrony regularly and it shows. Support actually answered me within minutes in chat. Couldn’t be happier. Been a customer for a couple of years.

Verified as a real account holder.

9 found this helpfulReport
Daniel Smith· United States
Verified Review

Fast and reliable

I’ve banked with Synchrony for over a year now. Spending insights help me stay on top of my money. Account opening was fully digital and took minutes. Highly recommend. Friend recommended it to me.

Confirmed as an active customer.

44 found this helpfulReport
Emily B.· United States
Verified Review

Genuinely modern banking

I’ve recommended Synchrony to people I know. Account opening was fully digital and took minutes. Real-time notifications on every transaction are brilliant. Couldn’t be happier.

Verified with a dashboard screenshot.

25 found this helpfulReport
Daniel Smith· United States
Verified Review

Works, but pricey

Using Synchrony day to day. Cash deposits are awkward compared to a branch. Good, but room to improve. Setup took less than ten minutes.

Proof of account uploaded for verification.

6 found this helpfulReport
Joshua Jones· Canada
Verified Review

Excellent service

I’ve banked with Synchrony for over a year now. The app is fast, clean and never crashes for me. Instant transfers between users are a game changer. Exactly what I needed. Setup took less than ten minutes.

Verified as a real account holder.

45 found this helpfulReport
Michael Anderson· Canada
Verified Review

Decent, a few gaps

I’ve used Synchrony on and off. It does the basics well but lacks a couple of features I want. The free tier is fine but the premium plans feel pricey. Worth a look if it fits your needs. Setup took less than ten minutes.

Proof of account uploaded for verification.

14 found this helpfulReport