Segun Ibrahim· Nigeria
Genuinely modern banking
I use UBA regularly and it shows. Real-time notifications on every transaction are brilliant. Five stars from me.
Confirmed as an active customer.
33 found this helpfulReport
Reviews
3.0(194)
Rating
Showing 75 of 194 reviews — proof-verified first.
Olivia Jones· United Kingdom
Went downhill
Relied on UBA for daily spending. Funds were held during a transfer with no explanation. Looking for alternatives. Used across two countries so far.
Verified with a dashboard screenshot.
30 found this helpfulReport
Emeka Balogun· Nigeria
Went downhill
I’ve had ongoing issues with UBA. Getting a human in chat took days of bot loops. A payment failed and the in-app help was useless. Expected better. Been a customer for a couple of years.
Verified with a recent statement.
6 found this helpfulReport
Charlotte K.· United Kingdom
Lost access for days
I was a happy UBA customer until recently. My card was blocked abroad with no warning. Disappointed overall. Setup took less than ten minutes.
Proof of account uploaded for verification.
25 found this helpfulReport
Ifeanyi Z.· Nigeria
Account frozen without warning
Used UBA as my only account, big mistake. A payment failed and the in-app help was useless. Getting a human in chat took days of bot loops. Looking for alternatives. Switched from a traditional provider.
Verified as a real account holder.
24 found this helpfulReport
Chibuzo Adeyemi· Nigeria
Be careful
Relied on UBA for daily spending. They asked for the same documents three times. Cannot recommend right now. Used across two countries so far.
Verified with a dashboard screenshot.
10 found this helpfulReport
Olivia Taylor· United Kingdom
Great everyday account
After shopping around I chose UBA. The app is fast, clean and never crashes for me. Will keep using it.
Confirmed as an active customer.
16 found this helpfulReport
Emeka R.· Nigeria
Genuinely modern banking
I’m genuinely happy with UBA. Free ATM withdrawals abroad saved me a fortune. Exactly what I needed.
Proof of account uploaded for verification.
20 found this helpfulReport
Segun Olawale· Nigeria
Excellent service
Opened a UBA account on a whim. Sub-accounts make budgeting effortless. Highly recommend. Switched from a traditional provider.
Verified with a recent statement.
32 found this helpfulReport
Zainab B.· Nigeria
Best banking app I’ve used
Use UBA as my main account. Support actually answered me within minutes in chat. Card arrived quickly and Apple Pay set up instantly. Will keep using it. Setup took less than ten minutes.
Verified with a dashboard screenshot.
48 found this helpfulReport