Daniel S.· Canada
Almost there
Using U.S. Bank day to day. App is occasionally slow to load balances. Worth a look if it fits your needs. Switched from a traditional provider.
Verified with a recent statement.
15 found this helpfulReport
Reviews
3.1(265)
Rating
Showing 75 of 265 reviews — proof-verified first.
Michael K.· United States
Be careful
I’ve had ongoing issues with U.S. Bank. They asked for the same documents three times. A payment failed and the in-app help was useless. Expected better. Friend recommended it to me.
Verified with a dashboard screenshot.
22 found this helpfulReport
David Miller· Canada
Decent, a few gaps
Tried U.S. Bank as a second account. Cash deposits are awkward compared to a branch. Most features are great, a few are region-locked. Solid but not perfect.
Verified with a dashboard screenshot.
6 found this helpfulReport
Joshua Jones· United States
Went downhill
I expected more from U.S. Bank. My account was suddenly locked for a “review” for over a week. Will think twice before relying on it. Switched from a traditional provider.
Confirmed as an active customer.
20 found this helpfulReport
Jessica Smith· Canada
Genuinely modern banking
I’ve tried a few alternatives and stuck with U.S. Bank. Real-time notifications on every transaction are brilliant. Instant transfers between users are a game changer. Highly recommend.
Verified with a dashboard screenshot.
36 found this helpfulReport
Ashley B.· United States
Went downhill
I expected more from U.S. Bank. A payment failed and the in-app help was useless. Disappointed overall.
Confirmed as an active customer.
27 found this helpfulReport
Emily Anderson· United States
Mostly fine
My experience with U.S. Bank is mixed. Most features are great, a few are region-locked. Fine for now.
Verified as a real account holder.
18 found this helpfulReport
Emily S.· Canada
Works, but pricey
I’ve used U.S. Bank for a while now. Most features are great, a few are region-locked. Good, but room to improve. Switched from a traditional provider.
Confirmed as an active customer.
14 found this helpfulReport
Amelia Evans· United Kingdom
Avoid if you rely on it
Opened a U.S. Bank account for my salary. Getting a human in chat took days of bot loops. Will think twice before relying on it. Setup took less than ten minutes.
Verified as a real account holder.
26 found this helpfulReport
Matthew Brown· Canada
Support is impossible to reach
I really wanted to like U.S. Bank. My account was suddenly locked for a “review” for over a week. Will think twice before relying on it. Switched from a traditional provider.
Confirmed as an active customer.
23 found this helpfulReport