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ZEN.COM

Multi-currency accounts and cards with purchase protection.

E-Money InstitutionsEuropeAuthorised E-Money Institution (Bank of Lithuania)Website

Reviews

3.2(204)
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Rating

Showing 75 of 204 reviews — proof-verified first.

Laura V.· Lithuania
Verified Review

One app for everything

Pay and get paid through ZEN.COM. Setup was quick and the app is genuinely easy to use. Highly recommend.

Verified with a recent statement.

30 found this helpfulReport
Liis Sepp· Lithuania
Verified Review

Money held for days

Counted on ZEN.COM for something time-sensitive. A refund took far longer than it should have. My balance was held for a review for days with no explanation. Expected better.

Verified with a recent statement.

6 found this helpfulReport
Karl T.· Lithuania
Verified Review

Fine, with limits

I’ve used ZEN.COM on and off. Limits on the free plan are a bit low. I’d give it three and a half if I could. Setup took less than ten minutes.

Verified as a real account holder.

9 found this helpfulReport
Emily Brown· United States
Verified Review

One app for everything

Rely on ZEN.COM for online purchases. Linking my bank and cards was painless. Exactly what I needed.

Verified with a recent statement.

13 found this helpfulReport
Kati D.· Lithuania
Verified Review

Money held for days

A routine payment with ZEN.COM went wrong. The payment got stuck and support went silent. Hope they fix this soon.

Verified with a recent statement.

27 found this helpfulReport
Kristjan S.· Lithuania
Verified Review

One app for everything

Have used ZEN.COM for a while now. Fees are clear and shown before I confirm. Linking my bank and cards was painless. Highly recommend.

Confirmed as an active customer.

24 found this helpfulReport
Rasmus Mägi· Lithuania
Verified Review

Payment stuck in limbo

Counted on ZEN.COM for something time-sensitive. My account was restricted with no clear reason. A refund took far longer than it should have. Looking for alternatives. Been a customer for a couple of years.

Proof of account uploaded for verification.

24 found this helpfulReport
Liis Sepp· Lithuania
Verified Review

One app for everything

After shopping around I chose ZEN.COM. The virtual card has worked everywhere I’ve tried. Sending money to friends takes seconds. No regrets switching.

Confirmed as an active customer.

16 found this helpfulReport
Julia Woźniak· Poland
Verified Review

Mostly reliable

I’ve used ZEN.COM on and off. Fees on a couple of actions could be clearer. Good for everyday use, less so for large amounts. Solid but not perfect. Been a customer for a couple of years.

Proof of account uploaded for verification.

7 found this helpfulReport
Maria S.· Lithuania
Verified Review

Mostly reliable

Have used ZEN.COM a handful of times. Some actions trigger extra verification. Fees on a couple of actions could be clearer. Good, but room to improve. Setup took less than ten minutes.

Verified as a real account holder.

16 found this helpfulReport